Delivery & Returns

Free economy delivery to one destination on orders over R1,800 (excl. VAT) within South Africa’s major cities: Johannesburg, Pretoria, Durban, Bloemfontein, Port Elizabeth & Cape Town.

Excludes luggage, drinkware, coolers, outdoor items, gift sets and hampers.

Same Day Delivery

Need your branded items delivered the same day
they’re completed (processed and/or branded)?

Same-day delivery is available by arrangement with a sales representative. Please contact us to confirm
availability.

Available in selected areas only. Limited to products up to 30kg and a maximum of 5 boxes per delivery.

Overnight Delivery

Need your branded items delivered next day they’re
completed (processed and/or branded)?

Overnight delivery is available by arrangement with a sales representative. Please contact us to confirm
availability.

Available in selected areas only. Limited to products up
to 30kg and a maximum of 5 boxes per delivery.

Standard Delivery

Free economy delivery to one destination on orders
over R1,800 (excl. VAT) within South Africa’s major
cities꞉ Johannesburg, Pretoria, Durban, Bloemfontein,
Port Elizabeth & Cape Town.

Excludes luggage, drinkware, coolers, outdoor items, gift
sets and hampers.

Important Reminder

Surcharges may apply to certain supplier products and deliveries to outlying or regional areas.

Free delivery is subject to size and weight restrictions;
bulky items (e.g. boxes, hand sanitiser, bottled water,
furniture) do not qualify.

Free delivery excludes coolers, drinkware, gift sets,
hampers, luggage bags and display products.

Exchange or Return of Goods

No cancellations are accepted after artwork approval or once branding has commenced.

Cancelled orders may incur handling, administrative, artwork, and supplier restocking fees, which must be settled before any future orders are processed. Returns require prior written approval.

Please note that branded, customised, clearance, consumable, or perishable items are non-refundable and non-returnable.

Approved returns may attract a handling fee. Faulty goods must be reported within 5
(five) days of receipt.